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We fully understand the sensitive nature of your personal medical information. We pledge that we will never sell, rent or otherwise distribute any of your personal or contact information.
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Frequently Asked Questions
eMedicCard Frequently Asked Questions
General
What is the eMedic Card?
Who needs the eMedic Card?
Do I need to have a special health problem in order to carry the eMedic Card?
Why should someone carry the eMedic Card
How does the eMedic Card differ from other medical ID cards?
Why a card and not some sort of jewelry?
How can I contact Emergency Alert, LLC?
Emergency Access
How do paramedics and emergency department physicians access my medical data?
How do I make sure paramedics and emergency department physicians will see my eMedic Card?
What happens when someone calls the eMedic Card toll-free emergency information phone number?
Security
How secure is the information I provide for my Personal Medical Profile?
Who will have access to the information I provide for my Personal Medical Profile?
Is Emergency Alert required to comply with HIPAA standards?
Will I be notified whenever my profile has been provided to a medical professional?
How does Emergency Alert determine that a call to the eMedic Call Center is legitimate?
What do I do if I forget my password?
What do I do if I forget Username?
Personal Medical Profile
What information should I enter into my Personal Medical Profile?
Do I have to enter all of my (or my family member’s) medical information into my Personal Medical Profile when I order your service?
Do I need to get copies of my medical records from my doctors?
Can my doctor add information to my profile?
How often can I update my Personal Medical Profile?
How quickly will changes I make be reflected in my profile?
How can I change my password?
What if there is certain information I do not want in my profile?
How can I print a copy of my Personal Medical Profile?
How did Emergency Alert choose the type of information to include in the members’ profiles?
How can I add information to my profile that is not specifically suggested by Emergency Alert?
What sort of information may I put in the General Comments sections?
Cards
How can I print a copy of my temporary eMedic Card?
How quickly can I expect to receive my permanent eMedic Card?
What is a Zip-Clip and how is it used?
How can I order additional eMedic Cards and Zip-Clips?
What if I lose my eMedic Card?
Membership
How much does my eMedic Card annual membership cost?
What if I have more than four people in my family?
How do I upgrade from an Individual Annual Membership to a Family Annual Membership?
Why is there an annual fee for this service when I only get my card when I initially register?
What if I want to cancel my eMedic Card membership?
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We fully understand the sensitive nature of your personal medical information. We pledge that we will never sell, rent or otherwise distribute any of your personal or contact information. 